The Digital Retailing – Engage suite of communication tools were designed to provide more opportunities for dealers to connect with consumers interested in their inventory. Dealers who have adopted these lead-generating features have seen a 38% increase in email leads. Digital Retailing – Engage tools include Make an Offer, Request a Video, and Request a Video Chat. All consumer offers and requests are automatically entered into TraderTraxx, helping you easily track, manage, and nurture your leads.
Want to know more about the Digital Retailing – Engage communication tools? Here are high-level resources to help you get started:
Digital Retailing – Engage
Infographic
Digital Retailing – Engage
Video
resources for each feature below:
Make an Offer
Within a listing, consumers have the option to click a “Make an Offer” button and send an email to the dealer with an offered purchase price for the unit. We help to prevent low-ball offers by notifying consumers when an offer is too low.
For more information about Make an Offer, please view the following resources:
Benefits of Make an Offer
& How It Works
Best Practices for
Make an Offer
Consumers viewing a listing have the option to click a “Request a Video” button, which prompts our system to send you a “new lead” email with their request. Once you get the notification, you simply take a video of the relevant unit and send it to the prospect.
For more information about the value of video to dealers like you, please view the following resource:
When consumers click the “Request a Video Chat” button within a listing, you get a “new lead” email alerting you to the request. This allows you to contact the prospect and schedule a live Video Chat.
For more information about Request a Video Chat, please view the following resources: